More frequently than now not, it is now not the cloud itself which shall we businesses down, it is the cloud issuer, but can carrier companies realistically guarantee zero downtime?
There have been several high-profile instances of ‘cloud failure’ over the last few years, that have accomplished little to put in force public opinion of cloud reliability. However, what humans regularly fail to acknowledge is that it’s no longer the cloud that’s unreliable, it is the cloud vendors.
Such cases of cloud provider failure need to not deter human beings from the use of cloud services, however rather strengthen the want to employ the proper issuer. But in spite of the right company, can zero downtime ever be assured? With the following key components in place, there’s no purpose why not.
Next technology statistics centres
A cloud service issuer should be making investments inside the pleasant, next technology statistics centre generation, to supply an uninterrupted carrier, which is able to develop with the purchaser through the years. Data centre security have to adhere to high-quality exercise standards, preferably with a ISO 27001 certification, and offer spherical-the-clock tracking and aid. Data centres which offer something much less are nice avoided.
A proactively monitored network
All cloud offerings companies will claim to offer spherical-the-clock help, however unfortunately no longer all can deliver that promise. It’s crucial that the center community is proactively monitored 24/7/365, to make sure unbroken get right of entry to to records and packages when they’re needed.
Resilient software platforms
Cloud programs, consisting of voice, facts and computing device should be exceptionally resilient, whilst difficulty to round-the-clock assist from maintenance groups. Platforms should be PCI-certified and ISO 27001 compliant, assembly the highest requirements in safety and service.